Things I am *NOT* grateful for
Feb. 12th, 2004 12:56 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
anigoMy boss sent me an email about 20 minutes ago that said:
Are you there???
Can I fax a QAC (QAC = Quality Assurance Checklist or "you have a complaint")
Here we go again. Remember she wanted to discuss a complaint with me a while ago? The one where everything was either very satisfied or satisfied except for the two departments that were out of my control - and they were neither satisfied nor dissatisfied. http://www.livejournal.com/users/anigo/48888.html
Well, here comes another one that we need to "review". After 15 minutes of sitting here berating myself and feeling like crap - remember I just lost a big contract and god only KNOWS what could be on this QAC - I get the fax. All are Very Satisfied or Satisifed - including the Very Satisifed about the Attitude of the people that assist you (which would be me). The only "negative" comments are the two "neither satisfied nor dissatisfied" ones. One of which is, again, about contract administration - of which I have no connection or control - and the receiving of Statistical reports - which I'm not allowed to send out because it's a company mandate for small business customers not to receive any reports.
Let me tell you, friends, this is NOT doing much for my moral. My company, whose main focus is to make other companies' employee's happy, is failing miserably with their own employees.
Thank you, I will now return to my regularly scheduled "being grateful" mode.
Are you there???
Can I fax a QAC (QAC = Quality Assurance Checklist or "you have a complaint")
Here we go again. Remember she wanted to discuss a complaint with me a while ago? The one where everything was either very satisfied or satisfied except for the two departments that were out of my control - and they were neither satisfied nor dissatisfied. http://www.livejournal.com/users/anigo/48888.html
Well, here comes another one that we need to "review". After 15 minutes of sitting here berating myself and feeling like crap - remember I just lost a big contract and god only KNOWS what could be on this QAC - I get the fax. All are Very Satisfied or Satisifed - including the Very Satisifed about the Attitude of the people that assist you (which would be me). The only "negative" comments are the two "neither satisfied nor dissatisfied" ones. One of which is, again, about contract administration - of which I have no connection or control - and the receiving of Statistical reports - which I'm not allowed to send out because it's a company mandate for small business customers not to receive any reports.
Let me tell you, friends, this is NOT doing much for my moral. My company, whose main focus is to make other companies' employee's happy, is failing miserably with their own employees.
Thank you, I will now return to my regularly scheduled "being grateful" mode.
